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Thursday, September 30, 2010
1:00PM - 4:00PM
P708
Communicating With Class: Improving Inter-Staff Communications for Stronger Team Performance
Handouts Not
Currently Available
Betsy Wheat
Betsy Wheat Consulting
Plano, TX
Synopsis
This complete communication session focuses on different styles of verbal and non-verbal communication each of us use every day. Your office environment is affected by staff's attitudes, body language, listening skills, personalities and interpersonal relationships. Discover how to make all of these differences work cooperatively to encourage a positive office atmosphere.
Learning Objectives
At the conclusion of this presentation, participants should be able to:
- Enhance trust and respect and eliminate roadblocks that will dramatically increase productivity; and
- Analyze strengths and weaknesses in communication and develop assertiveness style to send clear and direct messages that hit the target.