Saturday, September 17, 2011
1:00PM - 4:00PM
Donna Weinstock, BA
Office Management Solution
Effective communication is essential in today's practices. Whether it is on the telephone, in person or via e-mail, it is importantto watch what you say and how you say it. This course will look at communication between staff, and among staff and patients.
At the conclusion of this presentation, participants should be able to: