AAOMS is committed to the safety and well-being of its conference attendees, exhibitors and guests. The information on this page is intended to provide general guidance on how best to prepare and respond to an emergency situation.

This page also will be used to relay information to AAOMS registrants and family members in the event of an emergency situation or natural disaster that severely affects AAOMS.

Lost and Found

McCormick Place West: The lost-and-found box is located at Attendee Registration. At the end of the conference, items are turned into the Convention Center Security Office, and you can visit www.mccormickplace.com/lost_property.html thereafter. Attendees who have lost items will have to fill out a Lost and Found Form at Attendee Registration with contact information.

Hilton Chicago: All lost-and-found items go to the hotel’s security office. Please contact the hotel’s security for lost-and-found items.

Onsite First Aid Locations and Hours


First Aid Office, Level 1



Monday, Oct. 8

 8 a.m. – 5 p.m.


Tuesday, Oct. 9, and Wednesday, Oct. 10

6:30 a.m. – 6:30 p.m.


Thursday, Oct. 11

6:30 a.m. – 7 p.m.


Friday, Oct. 12

6:30 a.m. – 5:30 p.m.


Saturday, Oct. 13, and Sunday, Oct. 14

8 a.m. – 5 p.m.

Tips for Staying Safe

  • Carry a remote cell phone battery charger or your phone cord with you at all times.
  • Wear your name badge (or wristband when applicable) to all AAOMS events and inform an AAOMS staff member if you see anything suspicious.
  • For personal safety reasons, do not wear your name badge when you are out exploring Chicago away from conference functions.
  • Know your closest emergency exit at all times.

Be Familiar with Surroundings

It is everyone’s responsibility to be familiar with their surroundings. When entering a meeting room, hotel room or public space, take account of what is around you:

  • Locate the nearest bathroom, main exit and fire/emergency exit.
  • Determine where the closest house phone is to your location.
  • Examine the evacuation plan posted on the back of the hotel room doors and the instructions listed in the hotel directory.
  • Count the doors between your room and the nearest fire exit and remember how many there are. This may be an enormous help in a smoke-filled hallway.
  • Choose a consistent place to keep your hotel room key at all times.

Reporting an Emergency

“If You See Something, Say Something” is a national campaign that raises public awareness of indicators of terrorism and terrorism-related crime, as well as the importance of reporting suspicious activity and other emergencies to state and local law enforcement.

McCormick Place West

Dial 6060 from any house phone or dial 312-791-6060 from any phone to reach the security team. Follow these instructions:

  • Stay calm.
  • Give your name, location and specifics of the emergency (e.g., fire, medical).

Hilton Chicago

General phone: 312-922-4400

Dial 55 from a phone inside a meeting or guest room to reach the security team. Hotel security will respond appropriately based on the information given by the caller, dispatching EMS if necessary.

All other hotels

Guests at other AAOMS hotels should familiarize themselves with their hotel’s emergency procedures.

Hotel Contact information

In the event of an emergency at one of the below listed hotels, call their assigned phone number and ask for hotel security.

Hyatt Regency McCormick Place
2233 S. Martin Luther King Drive
Chicago, IL 60616

The Palmer House Hilton
17 E. Monroe St.
Chicago, IL 60603

Responding During an Emergency


If an evacuation order is issued, or if it is necessary to evacuate due to an emergency, follow the instructions of public safety and security/emergency personnel and:

  • Take only keys, wallets and essential belongings with you.
  • Leave the building immediately.
  • Do not investigate the source of the emergency.
  • Walk – don’t run – to the nearest exit.
  • Use stairs, not elevators.
  • Assist people with special needs.
  • Proceed directly to the designated gathering location.
  • If possible, wear weather-appropriate clothing.
  • Do not attempt to re-enter the facility until the “All Clear” is given.
  • Once the “All Clear” is received, follow directions for reentering the facility.

Fire or smoke

If you see smoke or flames:


  • Contain the fire by closing all doors as you leave.
  • Activate the nearest fire alarm pull station. (Pull stations are located near all building exits.)
  • Report the fire to public safety and security personnel.
  • Evacuate or extinguish. (In most cases, it is best to evacuate).

Use a fire extinguisher only if:

  • You have been trained.
  • You have your back to an unobstructed exit.
  • You have a fully charged and proper type of unit for the fire you are fighting.
  • The fire is contained, and you have reported the fire by fire alarm or called public safety.
  • Everyone else has left the area.
  • There is little smoke or flames.

Never fight a fire if:

  • You lack a safe way to escape should your efforts fail.
  • It has left its source of origin.
  • You are unsure of the type of extinguisher you need or have.

Suspicious Packages

If you have any reason to believe that a letter or parcel is suspicious, DO NOT take a chance or worry about embarrassment. Follow this guidance:

  • Notify public safety and security personnel.
  • Do not touch the package or object.
  • Do not tamper with the package or object.
  • Do not attempt to move the package or object.
  • Do not open the package or object.
  • Do not put the package or object in water or an enclosed space, such as a drawer or box.
  • Evacuate the immediate area.

Weather Safety

In case of inclement weather threats, stay calm. Remember, a “watch” indicates conditions are favorable for severe weather. A “warning” indicates severe weather has developed or is indicated on radar.  


In the event of a tornado warning, go to the lower-most, innermost location and remember “DUCK:”

  • Down to the lowest level.
  • Under something sturdy.
  • Cover your head.
  • Keep in shelter until storm has passed.

Hospitals/Urgent Care Facilities and Pharmacies

Northwestern Hospital Main Hospital
251 E. Huron St.
Chicago, IL 60611

Northwestern Hospital Emergency Room
250 E. Erie St.
Chicago, IL 60611

Mercy Hospital – Emergency Room
2525 S. Michigan Ave.
Chicago, IL 60616
Main Hospital: 312-567-2000

Walgreens Pharmacy
501 W. Roosevelt Road
Chicago, IL 60607

Urgent Care – Physicians Immediate Care
811 S. State St.
Chicago, IL 60605

Walgreens – 24-hour Pharmacy and Advocate Clinic
3405 S. Martin Luther King Drive
Chicago, IL 60616

Local Police Department
Emergency: 911
Non-emergencies: 311

Local Fire Department
Emergencies: 911

Poison Control Center

How can I rent a scooter?

Scooters are not available at McCormick Place, but they can be rented through Scootaround – visit locations.scootaround.com/McCormickPlace or call 888-441-7575. The cost for any scooter rentals will be billed directly to the attendee. Other ADA accessibility information for McCormick Place can be found at www.mccormickplace.com/attendees/ada.php.

Anti-harassment Policy

AAOMS has zero tolerance for any form of discrimination or harassment, including but not limited to sexual harassment by participants or AAOMS staff at AAOMS meetings. If you experience harassment or hear of any incidents of unacceptable behavior, AAOMS asks you report it here, so appropriate action can be taken.

Report a concern

AAOMS reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behavior, and AAOMS reserves the right to prohibit attendance at any future meeting.

Additional Resources

Other resources for guidance regarding storms, fire, cybersecurity, terrorism, active shooters and transportation include: